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After cleaning the player unit and fitting a new spring kit, the unit either steps up but won't reset, or resets but won't step up, depending on how far the return spring is wound.

Player unit steps up or resets, but not both, after new springs: refit the originals

Cause: The new springs were weaker than the originals. This unit's large contact disc has many spring-loaded wipers, so it needs the stronger factory springs to move.

Checks

  • Take off the contact disc and check that the unit turns freely on its own.
  • Swap the old springs back one at a time to find which ones matter.

Fix

  • Refit the original springs (with a thin film of grease on the axle); adjust the wiper tension if it's excessive.

EM games have line voltage in the cabinet; unplug the game before working on stepper units.

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Games

Related tips

Source: Pinball Repair help group!! (Facebook group)