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At switch-on the game asks for the coin door to be opened ("Memory Error, Open Door" on The Simpsons and earlier, a shorter "open the coin door" prompt on dot matrix games). After opening it the game boots but has lost its audits and settings, and asks again next time.

"Memory Error, Open Door" or "open the coin door" at power-on

Cause: The RAM contents were lost because the three AA backup batteries on the CPU board are flat. Opening the door releases the memory protect switch so the game can reload factory settings.

Checks

  • Measure the batteries.
  • Check the battery holder for corrosion.

Fix

  • Replace the batteries; if the message continues, check diode D25 and the RAM supply.

Systems

Related tips

Source: Repairing DataEast 1987 (Laser War) to Sega 1995 (Batman Forever), Part Three, Clay Harrell (pinrepair.com)