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Flipper enable relay K1 on the CPU board

K1 on the CPU board (4-pole, 40 ohm, 6 V) switches the flipper coils' ground, so the flippers work only in play and in diagnostics. You should hear it click on when entering diagnostics.

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Source: Repairing Williams System 11 Pinball 1986 to 1990, Part Three, Clay Harrell